A real field tech compares LeadRoute and ServiceTitan.
ServiceTitan is the enterprise leader in residential service. LeadRoute is built for lean, distributed field crews and multi-day rollouts. Both are good - this page walks through where each one actually fits.
The honest framing
ServiceTitan is built for large established residential service businesses with 50+ technicians, deep marketing budgets, and enterprise integrations. LeadRoute is built for lean crews and multi-state field operations - distributed teams, install rollouts, and convoy work. Most teams switching from ServiceTitan are looking for lower cost and a tighter operations focus. Most teams switching to LeadRoute have outgrown a spreadsheet but haven't grown into ServiceTitan's price tag.
Side-by-side comparison
| Category | LeadRoute | ServiceTitan |
|---|---|---|
| Entry pricing | $29 / month (solo tech) | ~$398 / tech / month (custom quote) |
| 5-tech crew (annual) | $948 / year ($79 / mo Starter) | ~$23,880 / year (5 × $398) |
| Free trial | 14 days, no credit card | Sales call required |
| Tech mobile app | Any phone browser - no app to install | Native iOS / Android app |
| Smart dispatch by skill | Yes | Yes |
| Live field map | Yes | Yes |
| Customer ETA tracking link | Yes | Yes |
| Recurring service contracts | Yes | Yes |
| Multi-day convoy / trip planning | Yes - core feature | Limited - built around local truck rolls |
| Hotel + travel logistics for crews | Built in (multi-state rollouts) | Not core |
| Estimates + quotes | Yes | Yes |
| Automated payouts + tech splits | Yes - core feature | Yes (payroll module) |
| QuickBooks export | CSV export today | Native QuickBooks Online integration |
| Customer card payments | Not yet (planned) | Native Stripe + Tilled processing |
| Marketing automation + ad attribution | Lead source + ROI dashboard | Deep marketing suite (ads, call tracking) |
| Customer financing at point of sale | Not offered | Wisetack / EnerBank integrations |
| Built by a field tech | Yes - Devland Lister (Media4U) | Founded by sons of an HVAC operator |
Competitor pricing and features are based on publicly available information and may have changed since this page was last updated. Verify directly with ServiceTitan for the latest.
Why teams pick LeadRoute
Cost
Solo at $29/mo. Starter at $79/mo. Pro unlimited at $249/mo. ServiceTitan enterprise pricing is roughly an order of magnitude higher for the same crew size.
Multi-state and convoy work
LeadRoute's Convoy Planner was built for multi-day, multi-state install rollouts with hotel logistics and trip economics - the exact pattern ServiceTitan was not designed around.
No app for techs
Your techs use any phone browser. Onboarding takes minutes, not days, and you skip the app-store approval and update friction.
Built by a field tech
Every screen comes from someone who ran installs at hundreds of sites. The product reflects what actually mattered in the field - not what a product manager guessed at.
Lean operations focus
LeadRoute is field-ops first. Less feature surface to learn, fewer modules to pay for, fewer settings to misconfigure.
Honest stack
What we have, we say we have. What we don't, we don't pretend to. This page lists both columns side by side.
When ServiceTitan is the better pick
ServiceTitan is the better pick when you run a large established residential service business (50+ techs), need deep marketing and ad-attribution infrastructure, want customer financing at the point of sale (Wisetack / EnerBank), and have budget for native accounting and call-tracking integrations. If you are running a single-metro HVAC shop and you have already grown past 30 techs with strong sales and marketing operations, ServiceTitan is built for that profile.
Questions, answered
Is LeadRoute really a ServiceTitan alternative?
For dispatch, routing, customer ETA, recurring service, automated payouts, and multi-day field operations - yes. LeadRoute covers the core operations stack at a fraction of the cost. For deep marketing automation, customer financing, and native QuickBooks integration, ServiceTitan still has more out of the box.
How much does LeadRoute cost vs ServiceTitan?
LeadRoute is $29/mo solo, $79/mo for 5 techs, $149/mo for 15, $249/mo unlimited. ServiceTitan does not publish public pricing but is widely cited at around $398 per tech per month after the discovery call.
What is LeadRoute better at than ServiceTitan?
Multi-day, multi-state install rollouts and convoy work. The Convoy Planner with hotel logistics, crew assignments, and trip economics is core to LeadRoute and not what ServiceTitan was designed around. Also: pricing, and a no-app-required tech experience.
What is ServiceTitan better at than LeadRoute?
Marketing automation, ad attribution and call tracking, customer financing at point of sale, deep native accounting integrations, and an established residential-service operating system used at scale. If those are core requirements, ServiceTitan is the better pick.
Can I try LeadRoute before committing?
Yes - 14-day free trial, no credit card, no sales call. ServiceTitan typically requires a discovery call before access.
See LeadRoute for yourself.
Start your 14-day free trial. No credit card. No sales call.